Policies

Privacy Policy

NGO ‘society for Protection of Culture, Heritage, Environment, Traditions and Promotion of National awareness’ also known as Chetna is committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this site http://www.spchetna.com/ (“Site”)

1. Your Personal Information may comprise the following:

a) Your name

b) Your age

c) Your occupation

d) A user ID and password of your choice

e) Your email and mailing address

f) Your telephone number

g) Your payment processing details

h) Limited personal details

i) Any other data as SPCHETNA may require

2. The following Privacy Policy sets forth our understanding with you on the collection, use and protection of your Personal Information. Please read the entire Privacy Policy. Your use of the website constitutes your consent to the all the terms and conditions contained in this privacy policy (as amended from time to time) and you shall be bound by the same.

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Terms and Conditions

1. Indemnity

The User unilaterally agree to indemnify and hold harmless, without objection, the SPCHETNA, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.spchetna.com or their breach of the terms .

2. Liability

User agrees that neither SPCHETNA nor its group companies, directors, officers or Team shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if SPCHETNA has been advised of the possibility of such damages.

User further agrees that SPCHETNA shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that SPCHETNA shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall SPCHETNA's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to SPCHETNA, if any, that is related to the cause of action.

3. Disclaimer Of Consequential Damages

In no event shall SPCHETNA or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

4.Copyright Protection

All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of SPCHETNA and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of SPCHETNA and protected by Indian and international copyright

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Refund and Cancellation

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact us through email at donorservice@spchetna.com

Any claim seeking refund of donation must be made within 15 days from the date of donation;

Requests received later than 15 business days will not be treated as claim for refund of donation;

Refund Policy

We will try our best to create the suitable content with regard to espousing of common causes to meet the aspirations of our donors;

In case any donor is not satisfied with our services to the society at large we can provide a refund.

If paid by credit card, refunds will be issued within 7-10 working days to the original credit card provided at the time of donating and in case of payment gateway name - payments refund will be made to the same account.

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